“Ines’s attention to detail and communications skills are stellar. At every point in the process I knew exactly what was happening, and how the project was coming together. Since she was coordinating not just the formatting of my book but the work of the proofreader and cover designer as well, this was no small feat. All proceeded seamlessly, and finished on schedule, exactly as promised. Ines demonstrated over and over again that she cared not just for my project, but also for me as a fellow human being and creative. That, too, is no small feat in today’s competitive world.”