Introduction

This privacy notice provides you with details of how I collect and process your personal data.

Ines Book Formatter is run by Ines Monnet. Your privacy is important to me, I encourage you to read this statement and contact me if you have any questions regarding the data I hold about you.


Last Updated: 28/11/2019

1. What data I collect & for what purpose

Personal data means any information capable of identifying an individual. It does not include anonymized data.

I may process certain types of personal data about you as follows:

Communication Data – Any communication that you send to me whether that be through the contact forms on this website, through email, social media messaging, social media posting or any other communication that you send me. This data is processed for the purposes of communicating with you and for record keeping.

Customer data – Data relating to any purchases of services such as your name, email address, contact details, purchase details and your card details. This data is processed to supply the services you have purchased and to keep records of such transactions.

User data – Data about how you use my website and services. I process this data to operate this website and ensure relevant content is provided to you and to ensure the security of the website.

Technical Data – It may include your browser type and version, browser plug-in types and versions, time zone setting and location, operating system and platform and other technology on the devices you use to access this site.

Profile Data – Purchases or orders, your interests, preferences, feedback and survey responses.

Marketing Data – It may include your preferences in receiving marketing communications from me and third parties and your communication preferences.

Opt In Data – Name and email address you use to opt in to my email newsletter or sign up for a freebie. I process this data to send you emails about book formatting and send you occasional promotions and special offers.

I do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. I do not collect any information about criminal convictions and offenses. I do not carry out automated decision making or any type of automated profiling.

2. How I collect your personal data

I collect data about you through a variety of different methods including:

Direct interactions – You may provide data by filling in forms on my site or by communicating with me by phone, email or otherwise, including when you order services, subscribe to my service or publications, request resources or marketing be sent to you, enter a competition, prize draw, promotion or survey, and give me feedback.

Automated technologies or interactions – As you use my site, I may automatically collect Technical Data about your equipment, browsing actions and usage patterns. I collect this data by using cookies, server logs and similar technologies.

3. Sharing your data

Under no circumstances is your data ever sold or rented to a third party.

I may share your data in the following circumstances:

To service providers and affiliates who assist in the delivery of my services.

To third parties if I believe that disclosure is advisable or necessary to comply with the law, to enforce or apply my terms and conditions, or to protect the rights, property or safety of myself or others. This may include exchanging information with other companies and organisations for fraud protection and credit risk reduction.

4. Data security

I am committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, I have put in place security measures to safeguard and secure the information I collect online.

Mobile device privacy – When accessed with a mobile device, my site may collect information automatically, such as the type of mobile device you have, device identifiers and information about your use of the site. Regardless of the device you use to access the site, it will also collect information you provide, as well as information about your interaction with the site and its content. If location services are activated on your mobile device, my site may collect information about the location of your device. Your mobile network service providers may collect device-specific information, such as a device identifier, when you use my website. This information collected by your mobile network service will not be associated with your personally identifiable information.

5. Data retention

I will only retain your personal data for as long as necessary to fulfill the purposes I collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

By law I must keep basic information about my customers (including Contact, Identity, Financial and Transaction Data) for tax purposes.

6. Your legal rights

Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and to withdraw consent.

If you wish to exercise any of the rights set out above, please contact me.

I try to respond to all legitimate requests within one month. Occasionally it may take me longer than a month if your request is particularly complex, or you have made several requests. In this case, I will notify you and keep you updated.

If you are not happy with any aspect of how I collect and use your data, you have the right to complain to a data protection supervisory authority at any time. If you have a complaint I would be grateful if you could contact me first, so that I can try to resolve it for you!

7. Third-party links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. I do not control these third-party websites and I am not responsible for their privacy statements.

6. Cookies

This website uses cookies – small text files that are placed on your machine to help the site provide a better user experience. As a rule, cookies will make your browsing experience better. 

However, you can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

7. Policy amendments

I may update this privacy policy from time to time by posting a new version on my website. You should check this page occasionally to ensure you are happy with any changes.